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Last updated 27 August, 2024

Manual signing is available to all users.

Digital signing is available to all users who have connected and configured one of our supported digital signing integrations.

Note: At the time of writing only DocuSign is supported for digital signing.

However, Annature and Adobe Acrobat Sign are in development and will be released as soon as they are completed.

Overview

A “signing slide”—like the Authority to Proceed slide included at the time of release—is one that has been designed specifically for clients to sign off, either manually or digitally.

When a preso you create includes one or more signing slides, a formal signing workflow is automatically activated, as described below.

Configuring your signing options

Configuration at the practice level

Manual signing is turned on by default, but your practice admin can configure one of our supported digital signing integrations for a smoother, seamless client experience:

  1. Open the app’s main menu:

  2. Click to Open HQ in your browser.
    (You can also just type in advice.livepreso.com/hq or save a bookmark of this page.)

  3. You log into HQ with your Xplan account, just like in the app. However, if you’ve come to HQ via the app you’ll already be logged in.

  4. Click Signatures from the left-hand menu.

  5. As the page explains, manual signing is always turned on to ensure a signing option is always available.

    To make a digital signing service available to your practice, tick the box next to its name:

    image-20240827-030303.png

Configuration at the user level

Depending on the service and its requirements, you and your users may have to individually complete a setup before they can actually use the service:

  1. Open the app’s main menu:

  2. Click to open User Settings.

  3. Click Signing.

  4. The screen will confirm if any digital signing services are connected for the user. For example, this shows that DocuSign is available but has not yet been connected by this user:

    image-20240827-031515.png

  5. To connect the service, click the bar and then Configure DocuSign, or whatever other service name.

  6. This will take you to a page in your browser where the specific steps will differ depending on the service’s requirements. For DocuSign:

    image-20240827-031816.png

    Click Connect and log into your DocuSign account.

  7. Once the page confirms you’re connected, you can close that page in your browser and switch back to the LivePreso app. If the user settings screen still shows that you’re not connected, just navigate to one of the other user settings tabs, then back again, to refresh the page. It should now show that you’re connected:

    image-20240827-032247.png

Finalising and sending

By the adviser

By the clients

Manual

Digital

Preso status

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